Question 1

Where is the store based?

Accepted Answer

Oranjestad, Aruba

Question 2

What is this store's return and exchange policy?

Accepted Answer

No returns or exchanges. I do not take responsibility for goods which are damaged during shipping. If you received an incorrect order, please contact me immediately.

Question 3

Do you accept orders placed outside of Aruba?

Accepted Answer

Yes! I ship worldwide through Post Aruba.*

* Your country's pandemic shipping restrictions permitting.

Question 4

How long will it take to receive my order?

Accepted Answer

Please allow up to 7 - 15 business days for US & All International Orders. Local orders take up to 2 business days to be fulfilled.

Question 5

My order is lost! What happens next?

Accepted Answer

Once your order is entered your state/country, your local postal service is responsible for the package. Please file a claim with your local postal service.
If they attempted to deliver and left a notice, it will be returned back to me. In this case, I offer a refund or will deliver it again, however, extra shipping fees will apply.

Question 6

Do you offer free shipping?

Accepted Answer

All local orders (Aruba based) receive free shipping.